Your order will (unless specifically advised and agreed with you) be dispatched within 1 to 3 working days of payment clearing by 1st class Royal Mail or Standard International Services. If you would like your order sent by Tracked mail there will be an additional cost, please let me know when completing your order. Please note that I live in a rural area and the village Post Office is only open on Monday and Wednesday.
Delivery may be affected by postal service delays, which are unfortunately outside of my control. Late delivery of your order will not amount to a breach of the purchase/sale contract unless both you and I have agreed otherwise in advance in writing.
Unexpected non-delivery of item(s) should be reported to me within 30 days, allowing enough time for delivery and enquiries to be made of Royal Mail, couriers and international delivery services.
Items returned through non-delivery to an address or non-collection from a postal depot will incur a redelivery charge.
I ship worldwide. You, the buyer are responsible for any fees, taxes and charges that may be levied on importing into your country. Please check your country’s own policy regarding imports before ordering if you are unsure.
My delivery charge covers both postage and packaging costs.
I take care to package all my items so that they arrive safely at their destination but occasionally accidents happen whilst in transit. In the unfortunate event that your item arrives damaged, please contact me. I will need to see photographs of both the damaged item and the packaging so that I can claim damages from the postal service used. Please do not dispose of any packaging until advised it is safe to do so, the postal services may need to inspect this when considering my claim for damages.
For more information please see my full Terms and Conditions